• A focus on customer service, minimizing wait times at the parts counter or
on the phone by allocating staff and assisting where required.

• Forecasting parts needs and maintaining optimal inventory levels.

• Negotiating best pricing with vendors to obtain parts/and supplies.

• Follow all company and manufacturer policies, directives, and procedures.

• Oversee the layout of the retail store, signage, and parts counter.

• Identify and implement operational efficiencies within the parts
department's processes and practices.

• Establish pricing, and plans for store sales, promotions, & events.

• Provide reoccurring training and testing to new and existing staff.

• Build a positive team culture and maintain all safety guidelines.

• Assist with recruitment, including shortlisting, pre-screening; interviews.

• Complete the appropriate opening and closing procedures.