Marine Service Advisor/Writer- Full-time, Permanent
Mahone Bay, NS
Shore Cycle Marine Ltd.
Posting last updated:
February 29, 2024
Overview
The mission of the Marine Sales Consultant is to build and foster relationships with our clients that goes beyond that of their ownership term. Shore Cycle & Marine
wants to be the “preferred choice” for all our clients and to offer them an ownership experience that goes beyond the initial transaction.
Duties & Responsibilities
• Welcoming customers and gathering the required information to identify
the boat, outboard, and maintenance work required.
• Advise customers on maintenance schedules, and explain the importance of
maintenance based on manufacturer's recommendations, sell services,
understands, and applies factory and aftermarket warranties.
• Recommends additional services.
• Completes walkarounds, checks history for any recalls and campaigns and
provides customers with an expected time frame for completion.
• Verifies the scope of warranty coverage before the work is done and
ensure appropriate approvals are obtained.
• Monitors the progress of the work and keeps customers informed regarding
the status of their units.
• Keep service department forms, menus, and pricing guides up to date.
Skills & Qualifications
• Working experience 1-3 years in a customer service or sales position.
• Previous experience working in a marine as a service writer or advisor
preferred.
• Able to work well under pressure.
• Strong attention to detail and customer needs.
• Able to deal with people sensitively, tactfully, diplomatically, and
professionally always with great communication skills.
• Experience with CDK software would be considered an asset.
• Strong work ethic and positive team attitude.
• Must have a valid driver's license.
Working Conditions
Compensation
Wage: $18.00-$20.00 PER HOUR PLUS BONUS POTENTIAL.
*THIS POSITION WILL INCLUDE FULL BENEFITS AFTER 6 MONTHS OF WORKING.
We will offer you:
• An exciting, fun, and stable working environment
• Excellent hourly rate of pay depending on experience
• The opportunity to experience the products we offer
• The opportunity to help our clients fulfill their dreams and
mold lifelong memories
• Training opportunities and programs to advance your skills
• A health and benefits package
• Full-time year-round work
Benefits:
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Store discount
• Vision care
To Apply
Additional Details (where available)
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